TELEMAN Remote Technical Support
TELEMANworld : Services : Remote Support

Did you think that you could increase your costumer satisfaction if you have got available technical remote control assistance?

If you are worried about your costumer satisfaction and at some time lowing the costs, TELEMAN presents you an innovator service that allows an on line solution of technical remote support. Your client can contact the technical support through the Internet every time he needs.
 

How it Works...
This service allows your client to obtain technical support in real time when he has some problem with the computer. He has no need to make a phone call or to wait until he receives an answer. His time will be rentable because he did not need to bring his computer, he can get help trough the on line contact.

Contact me, my name is Teresa Perdigão, and I am always available to clarify any doubts about our services

Tel. +351 21 4416965
Fax +351 21 4415767

By Chat Link - Get through an immediate contact with the technical support and the client by chat.
By Screen Sharing – Allows the technician to increase the interaction having the possibility to, remotely, have access to the computer, control the mouse and the keyboard
By Whiteboard – Allows technician and client to sign important points.
By File Transfer - To send and receive files and folders.
By Help Alert - Allows you to send to your clients inquiries.
By On Line reports - Being sure that all the process will be rigorous by sending reports that measure the variables in real time.
Customizing – Rigour and flexibility to offer the best solution to your needs.

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